At My Mindora, we strive to provide high-quality workshops and services. The following policy governs cancellations and refunds:
1. Workshop Cancellations by Participants
- You may request to cancel your booking at least 7 days prior to the scheduled workshop to be eligible for a full refund.
- Cancellations made 3–6 days prior will be eligible for a 50% refund.
- Cancellations made less than 3 days before the workshop will not be refunded.
2. Workshop Rescheduling
- Requests to reschedule must be made at least 3 days prior to the scheduled session.
- Rescheduling is subject to availability and may incur an administrative fee.
. Cancellations by My Mindora
- In the rare event that My Mindora cancels a workshop, participants will receive a full refund or the option to reschedule for a future session.
4. Refund Process
- Refunds will be processed via the original payment method within 7–10 business days of approval.
- Any bank or transaction charges incurred during refund processing will be borne by the participant.
5. Non-Refundable Cases
- Services or digital resources already delivered or accessed may not be eligible for a refund.
- Failure to attend a scheduled workshop without prior notice will forfeit the payment.